How we work

We learn your system first and change it in small steps. Then you choose how you want to work with us.

Getting started

How an engagement begins

  1. 01

    Understand

    We talk about your product, your team and what is giving you trouble. Before we touch anything, we want to know why things are the way they are.

  2. 02

    Assess

    With read-only accounts we look at your architecture, reliability, security and costs, and give you a written summary of where you are and what we would do.

  3. 03

    Rebuild

    We usually start in your dev and test environments and build them again from scratch with our own infrastructure code, much of it open source on GitHub. You can then compare the new environments with what you run today. Sometimes an existing setup is good enough that we take it over as it is.

  4. 04

    Move over and run

    Workloads move one piece at a time, each with a way back. After that we run, monitor and improve the platform with you, month by month.

Ways to work with us

Four ways to work together

The engineers and the way of working are the same in all of them. The terms differ from one model to the next, and each card lists its own.

Small · Medium · Large

Monthly packages

  • Each package includes a number of hours per month, at a Basic or a Premium level
  • Pick the size that matches how busy you are, and change it when that changes
  • Extra hours are billed at an hourly rate
  • There is no yearly subscription: you can join and leave month by month
Compare the packages

Pay for the hours you use

On-demand

  • No package: we agree an hourly rate
  • At least 5 hours a month are charged, used or not
  • Beyond that you use what you need, from a few hours to well over a hundred in a busy month

Custom scope and price

Projects

  • A migration, a platform build, a data or AI platform, or any other defined piece of work
  • Scope, timeline and price are agreed for the project

20 or 40 hours a week

Dedicated engineer

  • One of our engineers works as part of your team, in your channels and planning
  • Agreed for a minimum of six months, after which you are free to leave
  • For companies that want steady capacity rather than a ticket queue

Monthly packages

Choosing a package

Pick a size for the hours and the number of services, and a level for the kind of work. If you outgrow a package you move to the next one, without renegotiating a contract.

Basic

We support the environments you already run: operations, fixes, upgrades and monitoring. New builds and architecture consulting are not included.

Premium

Everything in Basic, and the rest of the work from the platform up to the cloud setup, including new environments built from scratch.

Small

20 hours a month

Services we run for you

Up to 10

Support level

Basic or Premium

Support hours

Business days, 09:00–17:00 Turkey time

Extra hours

₺4,790 an hour

Commitment

Monthly, no yearly subscription

Price a month

Basic ₺67,900Premium ₺93,900

Medium

30 hours a month

Services we run for you

11 to 25

Support level

Basic or Premium

Support hours

Business days, 09:00–17:00 Turkey time

Extra hours

₺6,190 an hour

Commitment

Monthly, no yearly subscription

Price a month

Basic ₺95,900Premium ₺133,900

Large

40 hours a month

Services we run for you

26 to 50

Support level

Basic or Premium

Support hours

Business days, 09:00–17:00 Turkey time

Extra hours

₺6,690 an hour

Commitment

Monthly, no yearly subscription

Price a month

Basic ₺134,900Premium ₺187,900

Custom

Tailored to you

Services we run for you

More than 50, or special setups

Support level

Basic or Premium

Support hours

Agreed with you

Extra hours

Agreed with you

Commitment

Agreed with you

Price

Contact us

All prices are in Turkish lira (₺), monthly unless stated otherwise, and exclude VAT. Need something else? The Custom column is for exactly that.

Add to any package

Add-on

SLA guarantee and on-call plan

When your product needs response times and someone on call, we add an SLA and an on-call plan to any package or model. It is not included by default, so you only pay for it if you need it.

₺54,900 a month, the same for every package

Ask about it

Add-on

Migration, per service

Moving a service onto the platform is a separate, one-off piece of work, priced for each service. It does not use up the hours of your package.

₺14,900 per service, the same for every package

Ask about it

Questions

Common questions

Do we have to sign a yearly contract?

No. Packages run month by month and you can join or leave each month. On-demand has no commitment beyond the monthly minimum, and projects are agreed one by one. A dedicated engineer is agreed for a minimum of six months, and after that you are free to leave.

What happens if we use more hours than our package includes?

Extra hours are billed at the hourly rate of your package, shown in the comparison above. We do not block you, and you do not have to buy a bigger package just in case.

What is the difference between Basic and Premium?

Basic covers the environments you already run: we operate, fix, upgrade and monitor them. Premium adds the work of building: platforms and cloud setups, including new environments from scratch. Architecture consulting is part of Premium only.

Do you work with the cloud and the tools we already use?

Yes. We work with the clouds and tools you already have, and suggest changes only where they would help you.

What access do you need?

Read-only access for the assessment. More access comes with the work, a step at a time and only as far as the work needs.

Do you offer an SLA and on-call?

Yes, as an add-on to any model if your product needs it. It is not included by default.

Can we change the model later?

Yes. A project can turn into a package, or on-demand hours into a dedicated engineer, when your needs change.

Not sure which model fits?

Tell us how busy you are.

We will suggest a model, or say so if you do not need us yet.

Book a 30-minute call